Cuts Out Intermittently

The most likely cause of your Dyson DC04 cutting out intermittently is a broken power cable. All vacuum cleaners suffer from broken cables from time to time due to their constant back and forth movement. They break either at the point were the cable enters the vacuum or, less frequently, just below the plug. The best course of action is to replace the cable. It is false economy to simply shorten the cable, as the whole cable has been flexed over and over throughout the cleaners lifetime. And a shortened cable often fails quite soon after the repair. Please follow the instructions below to change the power cable.

PLEASE NOTE: If your are in anyway unsure of any of the steps listed below. Please consult a qualified electrician and always remove the plug from the socket before commencing work.

 

1. Start by unwinding the cable from the back of the Dyson. Then, depress the switch cover (glamour cap) to reveal a small notch behind the switch cover.

 

2. Using the specially bent small screwdriver. Place the screwdriver into the slot (straight red arrow) and lever the screwdriver upwards to depress the locating tab on the switch cover (glamour cap).

 

3. After the switch cover has been removed. Use a Torx T15 screwdriver to remove the switch housing retaining screw.

 

4. Place your thumb underneath the cable grommet and push upwards. Releasing the switch housing from the main body.

 

5. When you have withdrawn the switch housing completely from the main body. Take a moment to remember exactly how the wires are laid out.

 

6. Remove the grommet from the switch housing.

 

7. Then detach the spade connectors joining the two blue (neutral) wires together.

 

8. Remove the brown (live) wire that runs from the main body to the switch. Then remove the brown (live) wire that runs from the cable to the switch. Then free the old cable from the switch housing.

 

9. Gently pull the old cable through the grommet. (After you have cut the connectors off the brown and blue wires.)

10. After threading the ends of the new cable through the rubber grommet. Remember to put the plastic spade connector covers onto the spade connectors.

 

Reassembly is a simple reversal of the steps listed above.