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Not Picking Up (Models WITHOUT Brush Control)
1. Start by laying your Dyson onto it's back and, using a two pence piece, turn each of the three soleplate fasteners a quarter of a turn in an anti-clockwise direction.
Not Picking Up (Models WITH Brush Control)
1. Start by laying your Dyson onto it's back and, using a two pence piece, turn each of the three soleplate fasteners a quarter of a turn in an anti-clockwise direction.
Not Picking Up Through the Hose
1. Start by removing the power cable from the rear of the Dyson and then detach the wand handle from the main body. Next, at the bottom of the hose, pull the brightly coloured tab on the bottom hose cuff, inward, to release the hose.
Smell of Burning Carbon (Models WITHOUT Brush Control)
1. Start by laying your Dyson onto it's back and using a two pence piece, turn each of the three soleplate fasteners a quarter of a turn in an anti-clockwise direction. 2. Remove the soleplate by prising it away from the cleaner head, underneath the centre soleplate fastener. 3. Using a large screwdriver carefully prise the belt ...
Smell of Burning Carbon (Models WITH Brush Control)
1. Firstly check that the filters are clean. 2. Check for blockages in the cleaner head and hose.If, after doing both of the steps above, you can find no obvious reason for the cleaner to overheat then inspect the motor for damage by following the steps detailed below. PLEASE NOTE: If your are in anyway unsure of any of the steps listed below. Please consult a qualified electrician and always dis...
Will Not Stand Up
1. It is the misallignment of the valve carriage that prevents it from standing upright. As can be seen from the picture below. Because the valve carriage has slid downwards the projection on the cleaner head (red arrow) is above the valve carriage (blue arrow). ...
Making a Loud Clattering Sound
1. Lay your Dyson onto it's back and, using a two pence piece or a large flat screwdriver, turn each of the three soleplate fasteners a quarter of a turn in an anti-clockwise direction. 2. Remove the soleplate by twisting either side of the centre plastic screw. 3. Place the Brush Roll Removal Tool (Designed by and sold...
Cuts Out Intermittantly
1. Start by removing the cyclone/bin assembly. 2. After unwinding the cable from the rear of the Dyson. Use a Torx T15 screwdriver to remove the screw holding the switch plate assembly onto the main body. 3. Grasp the switch cover assembly firmly, then pull it away from the main body. 4. After taking...
Turns Itself Off (Models WITH Brush Control)
1. Firstly check that the filters are clean. 2. Check for blockages in the cleaner head and hose.If, after doing both of the steps above, you can find no obvious reason for the cleaner to overheat then inspect the motor for damage by following the steps detailed below. PLEASE NOTE: If your are in anyway unsure of any of the steps listed below. Please consult a qualified electrician and always dis...
Turns Itself Off (Models WITHOUT Brush Control)
1. Firstly check that the filters are clean. 2. Check for blockages in the cleaner head and hose.If, after doing both of the steps above, you can find no obvious reason for the cleaner to overheat then inspect the motor for damage by following the steps detailed below. PLEASE NOTE: If your are in anyway unsure of any of the steps listed below. Please consult a qualified electrician and always rem...