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You are here:  » Help and Support » Dyson Section » Dyson Hints & Tips » DYSON DC04 Hints & Tips
image:Not Picking Up Through the Cleaner Head

Not Picking Up Through the Cleaner Head

PLEASE NOTE: If your are in anyway unsure of any of the steps listed below. Please consult a qualified electrician and always remove the plug from the socket before commencing work.At the first sign that your Dyson is not picking up as it should check the filters first. Start by examining the pre motor filter (The blue sponge filter in a yellow carrier). If the pre motor filter is dirty then wash ...

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image:Not Picking Up through the Hose

Not Picking Up through the Hose

PLEASE NOTE: If your are in anyway unsure of any of the steps listed below. Please consult a qualified electrician and always remove the plug from the socket before commencing work.1. Start by removing the power cable from the rear of the Dyson and then detach the wand handle from the main body. Next, at the bottom of the hose, push in the brightly coloured button on the bottom hose cuff to releas...

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image:Smell of Burning Carbon

Smell of Burning Carbon

The most likely cause of a smell of burning, such as an accrid burnt carbon smell, is a worn out motor. A good indication of this is the post motor filter, the filter located below the bin, being blackened and having an accrid smell. To inspect/replace the motor please follow the detailed instructions below. PLEASE NOTE: If your are in anyway unsure of any of the steps listed below. Please cons...

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image:Will Not Stand Up

Will Not Stand Up

The most likely cause of why the Dyson will not stand up is a misalligned valve carriage.PLEASE NOTE: If your are in anyway unsure of any of the steps listed below. Please consult a qualified electrician and always remove the plug from the socket before commencing work.1. It is the misallignment of the valve carriage that prevents it from standing upright. As can be seen from the picture below. Be...

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image:Making a Loud Clattering Sound

Making a Loud Clattering Sound

The most likely cause of a LOUD CLATTERING SOUND is either a foreign object wrapped around the brush bar or a defective clutch (Brush control). Some DC04's are fitted with a clutch, which has two main purposes. The first is to allow the drive to the brush bar to be disconnected for vacuuming hard surface floors. The second is to prevent damage to the motor in the event of a foreign object, suc...

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image:Cuts Out Intermittently

Cuts Out Intermittently

The most likely cause of your Dyson DC04 cutting out intermittently is a broken power cable. All vacuum cleaners suffer from broken cables from time to time due to their constant back and forth movement. They break either at the point were the cable enters the vacuum or, less frequently, just below the plug. The best course of action is to replace the cable. It is false economy to simply shorten t...

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image:Turns Itself Off

Turns Itself Off

This is the symptom of an overheating motor. The motor can be overheating due to either a blockage, usually in the cleaner head or hose, dirty filters or most likely a worn motor. 1. Firstly check that the filters are clean. 2. Check for blockages in the cleaner head and hose.If, after doing both of the steps above, you can find no obvious reason for the cleaner to overheat then inspect the motor ...

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