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Not Picking Up through the Hose
1. Start by removing the power cable from the rear of the Dyson and then detach the wand handle from the main body and allow the hose to lay on the floor. Next, at the bottom of the hose, pull in the tab at the rear of cassette unit.
Blocked Cleaner Head
1. Start by laying your Dyson onto it's back and, using a two pence piece, turn each of the three soleplate fasteners a quarter of a turn in an anti-clockwise direction.
Burning Smell - Carbon
1. Lay your Dyson onto it's back and, using a two pence piece, turn each of the three soleplate fasteners a quarter of a turn in an anti-clockwise direction.
Turns Itself Off
1. Firstly check that the filters are clean. 2. Check for blockages in the cleaner head and hose.If, after doing both of the steps above, you can find no obvious reason for the cleaner to overheat then inspect the motor for damage by following the steps detailed below. PLEASE NOTE: If your are in anyway unsure of any of the steps listed below. Please consult a qualified electrician and always rem...
Cuts Out Intermittently
1. Start by unwinding the cable and then remove the wand assembly from the rear of the Dyson. Then, using the specially bent small screwdriver, gently push the screwdriver into the gap between the switch cover and the main body. To gently push the locating lug on the switch cover out of its socket. Place a thin screwdriver into the gap that you have created and, using the same method, release the...
Making a Loud Clattering Sound
1. Lay your Dyson onto it's back and, using a two pence piece, turn each of the three soleplate fasteners a quarter of a turn in an anti-clockwise direction....